Protect your investment with regularly scheduled preventive maintenance (PM) to proactively identify and resolve potential issues before they happen.
Preventive care is critical to the life and availability of your instruments and equipment. Without regular maintenance, unattended, lingering problems can decrease instrument performance and lead to unnecessary downtime and unplanned service costs due to unexpected failures.
During your PM visit, our engineers will perform routine inspections and standard procedures to ensure equipment performance is at or near the same level achieved at installation. While instrument models and applications can vary, typical PM procedures include overall general inspection and cleanup, replacement of worn parts, general performance testing, tuning, and more. Here’s what you can expect from PM services on your equipment:
Maximize system uptime and ultimately extend the life of your instrument with fast, professional support you can rely on.
Our corrective maintenance services help achieve fast resolution for unplanned instrument and equipment maintenance.
We also stock an extensive supply of original replacement parts, accessories, software, and consumables to keep your laboratory equipment performing at optimal levels.
Maintain compliance and audit-readiness in regulated environments for your critical analytical instruments and laboratory equipment by taking advantage of our comprehensive and cost-effective suite of qualification services (IQ/OQ), temperature mapping, and calibration services to maintain performance, save time, and mitigate risk.
We offer a versatile catalog of separation equipment to establish greater efficiency, precision, and reliability to the workflow for each of your applications. Our wide array of centrifuges and rotors can meet all your processing requirements and deliver outstanding performance that caters to your specific needs.
Thermo Scientific™ Savant SpeedVac™ vacuum concentrators allow evaporation of concentrate and solvents through heat, centrifugation, and vacuum pressure, while ensuring sample integrity. Regular PM service will enable your equipment to perform predictably throughout its lifetime, ensuring sample protection and workflow efficiency. PM on a centrifuge or vacuum concentrator includes:*
* PM services may vary by equipment and model.
Incubators and ovens are used to grow cell cultures, for heating or drying materials and samples, and in medical testing protocols. Furnaces are used in ashing applications, gravimetric analysis, and heating materials to temperatures up to 1,700°C. Regular PM service will help ensure your equipment continues delivering stable temperatures and reliable safety features. PM on a microbiological incubator, oven, or furnace includes:*
* PM services may vary by equipment and model.
CO₂ incubators are used to promote cell culture growth and are critical in applications that require precise modification of CO₂ levels and in reducing the risk of contamination. Environmental chambers protect samples during stability and shelf life testing, as well as in biological research by offering a combination of controlled lighting, humidity, air pressure, and gas. Regular PM service will ensure your equipment performs consistently and reliably throughout its life cycle to protect your samples and enable workflow efficiency. PM on an environmental chamber or CO₂ incubator includes:*
Cold storage equipment is used in a variety of applications, including the short-term and long-term storage of chemicals, pharmaceuticals, and delicate biological materials. Regular PM service will keep your equipment running like new year after year, ensuring your system and its alarms are performing within acceptable tolerances to maintain the integrity of your most precious samples, like blood, plasma, stem cells, serums, and enzymes. PM on an ultra-low temperature freezer, cryogenic storage device, or high-performance refrigerator or freezer includes:*
* PM services may vary by equipment and model.
Biosafety cabinets are required to meet safety compliance regulations to protect users, samples, and environments from potentially hazardous material. Annual maintenance helps ensure your Class II biosafety cabinet maintains optimal performance and meets compliance requirements. Unity Lab Services provides testing that fulfills applicable US and international standards. In North America, field certification is performed in accordance to NSF/ANSI 49 standards by accredited technicians. In Europe, verification of performance is provided according to EN 12469 safety standards.* The maintenance and testing process includes the following procedures:**
* PM services may vary by equipment and model.
*Annual testing requirements differ by country. In accordance with EN 12469 standards, testing in Europe does not constitute an accredited service certification.
** Annual service and testing is subject to variation depending on local best practices and requirements. Elective tests such as vibration, light intensity,and noise level measurements may be available on request.
† KI-DISCUS test is performed routinely only in the United Kingdom and Ireland and is optional elsewhere. For more information, please contact your Thermo Fisher Scientific service representative.
Pure water is elemental to the success of most laboratory applications. Water purification systems must be cared for properly to ensure that Type I and Type II water quality meets ASTM, ISO, and CLSI/CLRW standards. Our field service engineers will ensure your system is producing pure or ultrapure water with each use, adding a measure of assurance to your application. PM for a water system includes:
Thermo Scientific™ MaxQ™ and Solaris™ shakers offer reliable, simple, and flexible shaking options for your application. Annual PM will help ensure your shaker delivers outstanding performance, accuracy, and reproducible results throughout its lifetime, and includes:*
* PM services may vary by equipment and model.
Thermo Scientific™ Smart-Vue™ and Smart-Vue Pro wireless monitoring systems are designed to watch, safeguard, and log critical equipment data and will send out a notification in the event of a system failure or power outage. It is critical to keep your system properly maintained to ensure the performance of the system and the safety of the samples that are stored inside the equipment. Annual PM on your Smart-Vue or Smart-Vue Pro monitoring system includes:
Thank you for your interest in getting in contact with us. Please complete the accompanying form in order to submit your request. A member of the Fisher Scientific Team will get back to you as soon as possible.
Unity™ Lab Services provides worldclass service solutions to support your equipment. Our comprehensive service portfolio was designed to meet the needs of your lab.
• Equipment service plans
• On-demand services
• Compliance services
• Preventive maintenance
• Start-up services
Managing services for your equipment has never been easier. Services Central is a centralized online platform, in selected European countries, that enables you and your colleagues to request service, view service request status and service history, check service plan or warranty coverage, access manuals, and more.
